Because exams are secure and proctored (supervised), you must ensure
specific technical requirements are met before you can take an exam:
Install
Questionmark Secure
, the specialized browser that works with the
exam delivery system.
Windows requirements for installing Questionmark Secure:
•
Microsoft Windows 7, 8, or 10
•
Microsoft Internet Explorer 9+,
although this does not need to be the
default browser. Provided you have Internet Explorer 7 or later
installed,
you can open a secure assessment with other browsers
such as Firefox or Safari.
•
At least 5MB of free disk space
, although only around 1MB or less
is needed
•
Please note that Questionmark Secure is a 32-bit application,
but it can
be installed on both 32- and 64-bit operating systems
Mac requirements for installing Questionmark Secure:
•
Mac OS X 10.9 or higher
•
At least 0.5MB of free disk space
•
Using a Mac also requires the use of a mobile device and the
installation of the MegaMeeting Mobile app on your device so you can
access the audio/visual channel.
Use a supported browser to launch the exam:
•
IE 9+
•
Chrome
•
Firefox 3+
•
Safari v6.0.19+
•
Opera
Ensure the following are functional and enabled for real-time
communication:
•
Webcam
•
Microphone or headset: We do not recommend the use of
cellphone headsets
•
Adobe Flash: We recommend the latest version, but the minimum
requirement is v10.0+
•
Connection speed: Broadband Cable/DSL – 1 Mbps or faster
How can I determine if
my computer meets
the standards for
taking the SAP
Certification exam?
You can check your configuration by clicking “Test communication and
bandwidth” in Certification Hub.
Do I need a webcam to
take my SAP
Certification exam?
Yes, it is essential that the PC or laptop you use is equipped with a webcam
that has been fitted with an external camera.
Can I take an SAP
Certification exam on a
tablet computer?
No, tablets are not supported, including:
• Google Chromebook
• Apple iPad/Apple mini
• Android/Microsoft tablets