Yes, there is a fee to take exams.
To access certifications for core SAP solutions and schedule up to 6
exam bookings:
1. Purchase a subscription to
Certification Hub
by booking
SAP
Certification online exam, one attempt
, or
SAP Certification online
exam, six attempts
. An invoice with payment instructions will be sent
to the invoice recipient you specify.
2. Your subscription will be valid for 12 months. You can attempt any of the
available exams during this time period.
3. Schedule your exams within
Certification Hub
.
Note: If you already have a subscription to
SAP Learning Hub, solution
editions, SAP Learning Hub, partner editions,
or SAP Learning Hub,
enhanced student edition, you have access to SAP Certification online
exams included in your subscription. Schedule your exams within
Certification Hub.
Optional
If you would like to take a course to prepare for your SAP Certification exam:
•
Register at
SAP Training Shop
, and purchase your selected course.
I have an existing
SAP user ID on SAP.com.
How do I log in to SAP
Training Shop?
You can use your SAP user ID to log in to
SAP Training Shop
.
How soon after I
subscribe to Certification
Hub can I schedule
my SAP Certification
exam?
As soon as you receive confirmation of your subscription, you will be able
to schedule an SAP Certification exam.
We suggest you schedule your exam far enough in advance (2-3 hours)
to allow you to test your equipment and get your identification
documents ready.
OVERVIEW OF THE EXAM PROCESS
How do I schedule
an exam?
1. To schedule an
online exam
, visit the
Certification Hub
.
2. Review available exams listed on the Exam Dashboard menu, and
schedule a suitable exam appointment time and date. (Note: The
dashboard will also track your exam results and any attempts remaining
on your subscription.)
3. A message will appear confirming you have successfully placed an
order. However, this does not mean the exam has been booked yet.
You will be sent a booking confirmation email that confirms the
details of your booking.
4. Please read the email carefully to ensure details are correct. If any details
are incorrect, or you have any questions or concerns, please contact your
local SAP representative (visit the contact page at
SAP Training Shop
).
Provide your order number to the specialist handling your query, found in
the Order Summary section or My Account section of SAP Training Shop.
To schedule an
onsite exam
, find a location near you at one of our
SAP Training Centers.
How do I know
which SAP Certification
exam I should take if
more than one exam
is listed?
You should always take the most current exam available. Exam codes
reflect the version, and while older exam versions are retired after new
exam versions are released, this process can take several weeks.
You can also review the exam description to identify the one most suited
to your needs.
Do I need to enter
my SAP user ID when
registering for an
SAP Certification
exam?
Yes, to ensure your results count and are tracked, you must enter your
SAP user ID in the appropriate registration field. If you do not have an SAP
user ID, please contact a local SAP representative (visit the contact page
at
SAP Training Shop
How do I get help if I
encounter a technical
problem when trying to
schedule an SAP
Certification exam?
From within Certification Hub, you can request help for technical problems
by email or chat:
Email:
sapcertification@questionmark.com
certhubsupport@questionmark.com
Chat
in real-time with a technical support representative
How do I cancel or
reschedule my SAP
Certification exam?
You can cancel or reschedule an exam in Certification Hub by using the
calendar icon in the “Exam Appointments/Upcoming Appointments”
section. You must cancel or reschedule your exam at least 24 hours before
the scheduled appointment date and time. SAP reserves the right to
subtract an exam attempt if you do not cancel your appointment within
the specified time.
What will happen if I
miss my SAP
Certification exam
appointment? Does it
count as an attempt?
If you miss your SAP Certification exam appointment, and do not cancel or
reschedule within 24 hours prior to the start date and time of your exam,
your appointment will be regarded as an exam attempt. The proctor will
update the appointment status to “No Show”, which will be reflected in
Certification Hub under “Exam Appointments | Previous Appointments”.
Do I need to take
SAP Certification exams
at a predetermined
time or place?
No, exams are available online 24/7 and each exam is proctored remotely.
You can take exams anywhere in the world as long as you have an Internet
connection and a laptop or desktop computer with a webcam.
What is the process
for taking an online
SAP Certification
exam?
Test your system and prepare your equipment
At least 24 hours prior to your exam, test your system using the System Test
provided on the home page of Certification Hub. The link will be provided
after you purchase your exam. Contact
Technical Support
if you receive any
warnings about your equipment.
Prepare your equipment at least 2-3 hours in advance of taking your exam.
Ensure you have the following equipment in place before taking your exam:
•
Questionmark Secure browser
(must be downloaded and installed)
•
Webcam
•
Microphone or headset
•
Adobe Flash
•
Broadband connection
Gather your identification
You need to use your SAP user ID credentials (username and password) to
log on to the system.
You will also be required to present two forms of valid identification (cannot
be expired). Both pieces of ID must bear your name and signature, and at
least one must be a valid government-issued photo ID. Your photo ID will be
checked by the remote proctor before you take your exam.
Valid means of identification include:
•
Signed government-issued passport*
•
Signed driver’s license (must include photo)
•
Signed military ID card
•
Bank/credit card
*A passport can be accepted as a primary form of ID for a candidate even if it does not have a signature as long as it is determined to
be valid and there is no designated place for a signature (e.g., biometric passport). When presenting a biometric passport with no
signature, candidates will also be required to present a secondary form of identification bearing their full name and signature, e.g., a
debit or credit card.
Ensure the testing environment is adequate
For a testing environment to be deemed appropriate, you must ensure that:
•
You are alone in the room and will not be disturbed during your exam
•
The table or desk is cleared of any materials
•
The room is quiet
•
Your cellphone is switched off and stowed out of sight
•
Any desk phones are disconnected or blocked from incoming calls
The exam supervisor will check your exam environment prior to releasing
the exam.
Ensure you are in a quiet and secure location, and that you will be in the room
alone throughout your SAP Certification exam. We do not allow exams to take
place in public locations where others are within speaking distance or may be
able to access your computer, or where you can become distracted.
Your exam supervisor or examiner will ask you to rotate your webcam
around the room prior to beginning your SAP Certification exam. Please
ensure the area contains only permitted items approved by your exam
supervisor. Whiteboards and bulletin boards must be cleared, erased, or
covered, unless they are facing away from you. All cell phones, tablets,
and other communication or recording devices must be removed from
the computer area.
Only one screen may be active during your exam session. Additional
monitors must be disconnected and turned away from you. Please ensure
your screen resolution settings are not set to an extended display setting.
Start your exam
At your appointment time:
1. Log in to Certification Hub from
SAP Training Shop
.
2. Launch your exam from the Exam Appointments menu by clicking “Start
Exam” from the Exam Appointments page.
3. The proctor will check your exam environment prior to releasing
the exam.
Where do I obtain the
Questionmark Secure
browser for the SAP
Certification exam?
You can obtain the Questionmark Secure browser
here
. The Windows
version can be accessed from the
Questionmark website
. The Mac version
can be accessed from the Apple App Store, but the Questionmark website
will guide you there.
What languages do the
exam proctors speak?
Exam proctors speak English.
Is it possible to chat
with the SAP
Certification exam
proctor via text chat,
as my spoken English
is not very advanced?
Yes, a chat window will be available..